cc444 Privacy
Policy

cc444 ("we", "us", "our", "the Platform") is committed to protecting and respecting the privacy of every person who visits, registers on, or uses our online casino and sports betting platform at https://cc444.bio (the "Services"). This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by cc444.

This Privacy Policy applies to all users of the cc444 platform, including visitors who browse without registering, registered members, depositing players, and former account holders whose data we are required to retain for regulatory or legal purposes.

Throughout this document, "personal data" means any information that identifies you or could reasonably be used to identify you, either directly or in combination with other information. "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, and deletion.

cc444 is the data controller responsible for the personal data collected through this platform. If you have any questions about this Privacy Policy or our data practices, please refer to Section 15 (Contact & Complaints) for our contact details.

cc444 collects the following categories of personal data in connection with the provision of its Services:

cc444 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data (beyond document photographs submitted for KYC), health data, or data concerning sexual orientation, except where strictly required by applicable law or with your explicit consent.

cc444 collects personal data through the following means:

• Direct provision by you: Data you supply when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated technical collection: Data collected automatically as you interact with our platform, including through server logs, session tracking, and device fingerprinting technologies embedded in the cc444 website and mobile interface.
• Payment processors: Transaction reference data and payment confirmation information received from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard when you initiate a financial transaction.
• Identity verification partners: Confirmation data received from identity document verification services we engage to authenticate KYC submissions.
• Fraud prevention and security services: Risk signals and device reputation data received from third-party security providers we use to protect the platform from fraudulent activity.
• Analytics providers: Aggregated, anonymised behavioural data from analytics tools that help us understand how users navigate the platform and identify areas for improvement.

cc444 does not purchase personal data from data brokers or other third-party list providers for any purpose.

cc444 uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your cc444 account, including authenticating your identity at login and processing password resets.
• Service delivery: Processing deposits and withdrawals, crediting and debiting your cc444 wallet, settling bets, awarding bonus credits, and delivering all other core platform functionality.
• Identity and age verification: Confirming that you meet the minimum age requirement of 21 years and verifying that your account details are accurate and consistent across documents.
• Legal and regulatory compliance: Meeting our obligations under applicable financial regulations, anti-money laundering (AML) requirements, counter-terrorism financing (CTF) obligations, and record-keeping duties.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, account takeovers, money laundering, collusion, and other prohibited conduct on the platform.
• Responsible gaming: Monitoring your usage patterns to identify potential signs of problem gambling and providing appropriate intervention tools, including deposit limits, time-outs, and self-exclusion.
• Customer support: Responding to your queries, resolving disputes, and maintaining records of communications for quality assurance and dispute resolution purposes.
• Platform improvement: Analysing aggregated usage data to improve game selection, interface design, promotional offerings, and overall platform performance.
• Marketing communications: Sending you promotional offers, bonus notifications, and seasonal promotions by email or SMS where you have opted in to receive such communications. You may opt out at any time.
• Personalisation: Tailoring your cc444 homepage, game recommendations, and promotional content to your preferences and gaming history.

cc444 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

cc444 processes your personal data on the following legal bases:

• Contractual necessity: Processing that is required to perform the contract between you and cc444 — specifically, to provide the gaming and betting Services you have registered for, process your financial transactions, and manage your account.
• Legal obligation: Processing required to comply with applicable laws and regulations, including financial record-keeping, anti-money laundering obligations, and age verification requirements.
• Legitimate interests: Processing carried out in cc444's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — principally for direct marketing communications and non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

cc444 does not sell your personal data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis and under appropriate data protection safeguards:

• Game providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive technical session data necessary to deliver their games within the cc444 platform. They do not receive your full identity data.
• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our banking partners receive transaction data necessary to process deposits and withdrawals.
• Identity verification services: Third-party KYC providers receive copies of identity documents you submit in order to perform automated or manual verification. These providers are contractually bound to use your data solely for verification purposes.
• Fraud prevention and security services: Third-party security platforms receive technical and behavioural data to assess fraud risk and protect the platform.
• Cloud and hosting infrastructure providers: Our platform infrastructure partners store and process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: We may disclose personal data to law enforcement, financial intelligence units, or other competent authorities where required by law or in response to a lawful court order.
• Professional advisers: Legal counsel, auditors, and accountants may access data on a confidential basis as necessary to provide their professional services to cc444.

Any third party with whom cc444 shares personal data is required to handle it in accordance with applicable data protection standards and is not permitted to use it for their own independent purposes.

cc444 accepts deposits and processes withdrawals exclusively via established payment channels including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All financial transactions on cc444 are denominated in Bangladeshi Taka (৳).

cc444 does not store full card numbers, CVV codes, or mobile banking PINs on our servers. Payment credentials are handled directly by our PCI-DSS-compliant payment processing partners. cc444 retains only the minimum transaction reference data necessary to reconcile payments, respond to disputes, and comply with financial record-keeping requirements.

cc444 only accepts deposits from payment accounts registered in your own legal name. Deposits from accounts belonging to third parties will be reversed and may result in account suspension pending investigation. This policy exists to protect users from unauthorised use of their payment accounts and to comply with anti-money laundering regulations.

All deposit and withdrawal transactions are logged with timestamps, amounts in BDT, payment method identifiers, and outcome status. These transaction records are retained for a minimum of 5 years following the date of the transaction in accordance with financial compliance obligations.

cc444 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and maintain session security. The following categories of cookies are used:

• Strictly necessary cookies: Essential to the operation of the cc444 platform. These include session authentication tokens, security cookies, and load-balancing cookies. These cookies cannot be disabled as the platform cannot function without them.
• Functional cookies: Remember your language preference, display settings, and last-used game categories to personalise your experience. These are set with your implied consent when you use the relevant features.
• Analytics cookies: Collect anonymised data about how pages are used, which games are most popular, and where users encounter difficulties. This helps cc444 improve the platform. We use privacy-respecting analytics configurations that do not identify you as an individual.
• Session security cookies: Track unusual login patterns and flag anomalies that may indicate account takeover attempts. These are strictly necessary and cannot be disabled.

cc444 does not use third-party advertising cookies or behavioural retargeting cookies. We do not serve targeted advertising based on your cc444 activity to any external advertising platform.

You can manage cookie settings through your browser's privacy controls. Disabling functional or analytics cookies will not prevent you from using the platform, though some personalisation features may be affected. Disabling strictly necessary cookies will prevent the platform from functioning correctly.

cc444 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, to maintain our contractual relationship with you, or as required by applicable law. The following retention periods apply:

• Active account data: Retained for the full duration of your cc444 account plus 5 years following permanent account closure.
• Transaction and financial records: Retained for a minimum of 5 years following the date of each transaction, in accordance with financial record-keeping and anti-money laundering obligations.
• KYC and identity verification documents: Retained for 5 years following account closure or the date of the most recent transaction, whichever is later.
• Support communications: Live chat transcripts, email correspondence, and WhatsApp interactions with our support team are retained for 3 years following the date of the communication.
• Technical and log data: Server logs, IP records, and session logs are retained for 12 months and then automatically purged unless they form part of an active investigation or legal proceeding.
• Marketing preference records: Opt-in and opt-out records are retained indefinitely to ensure we can honour your preferences and demonstrate compliance with consent requirements.

At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Where anonymisation is used, the resulting data is no longer personal data and may be retained indefinitely for statistical and analytical purposes.

cc444 implements a layered approach to data security designed to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and cc444's servers
• Encrypted data storage for sensitive personal data fields including identity document copies and payment identifiers
• Multi-factor authentication options for user accounts and mandatory two-factor authentication for all cc444 administrative access
• Role-based access controls ensuring that cc444 staff can only access personal data categories necessary for their specific job function
• Regular penetration testing and security audits conducted by independent third-party security specialists
• Intrusion detection systems that monitor for anomalous access patterns in real time and trigger immediate investigation alerts
• Secure data centre infrastructure with physical access controls, environmental protections, and redundant backup systems

While cc444 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for ensuring that your own device and network connection are adequately secured. If you believe your account security has been compromised, contact cc444 support immediately via live chat or WhatsApp at +880 1700 000 444.

cc444 respects your rights in relation to your personal data. You may exercise any of the following rights at any time by contacting our support team:

• Right of access: You have the right to request a copy of the personal data cc444 holds about you. We will provide this within 30 days of receiving a verified request.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held on your account. Minor corrections (such as updating a phone number) can be made directly in your account settings.
• Right to erasure: You have the right to request deletion of your personal data where we no longer have a legitimate purpose or legal obligation to retain it. Note that certain data cannot be deleted where we are required to retain it by financial regulations or for the resolution of outstanding disputes.
• Right to restriction of processing: You may request that cc444 restricts processing of your data in certain circumstances, for example while the accuracy of data is being contested or a legitimate interest objection is being assessed.
• Right to object: You have the right to object to processing based on cc444's legitimate interests, including direct marketing. Marketing opt-outs take effect within 48 hours of request.
• Right to data portability: You may request that cc444 provides your account data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, contact our support team at [email protected] or via live chat. We will verify your identity before processing any data rights request and will respond within 30 days. Complex requests may be extended by a further 30 days with notice.

cc444 is strictly an adult platform. Access to and use of the cc444 Services is prohibited for any person under the age of 21 years. cc444 does not knowingly collect or process personal data belonging to individuals under the age of 21.

As part of our registration process and ongoing account management, cc444 performs age verification checks using identity documents and date-of-birth cross-referencing. Where there is any doubt about a user's age, cc444 will suspend access pending submission and verification of acceptable proof-of-age documentation.

If cc444 discovers or is notified that an account has been opened by or on behalf of a person under the age of 21, that account will be immediately suspended, all transactions will be reversed where technically possible, and all personal data associated with the account will be securely deleted except where retention is required for the purposes of investigation and preventing future registration attempts by the same individual.

If you are a parent or guardian and believe that your child has registered a cc444 account, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

cc444 primarily operates its infrastructure within data centres that serve the South and Southeast Asian region. However, some of our third-party service providers — including cloud infrastructure vendors, game providers, and fraud prevention services — may process data in jurisdictions outside Bangladesh.

Where personal data is transferred internationally, cc444 ensures that appropriate safeguards are in place to protect your data. These safeguards include contractual data protection clauses in agreements with all third-party processors, requiring them to implement security measures and data handling standards equivalent to those applied by cc444 itself.

cc444 does not transfer personal data to jurisdictions that lack adequate data protection frameworks without first implementing appropriate contractual or technical safeguards. If you have questions about the specific countries to which your data may be transferred, please contact our support team.

cc444 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. The "Effective Date" shown at the top of this document will be updated each time a revision is made.

Where a proposed change is material — meaning it significantly affects how we collect, use, or share your personal data — cc444 will provide at least 14 days' prior written notice to your registered email address before the revised Privacy Policy takes effect. For non-material changes (such as clarifications, corrections, or minor additions), the revised policy will take effect immediately upon publication.

Your continued use of the cc444 platform after a revised Privacy Policy takes effect constitutes your acceptance of the updated terms. If you do not accept the revised Privacy Policy, you should cease using cc444 and request account closure prior to the effective date of the change.

We encourage you to review this Privacy Policy periodically to stay informed about how cc444 protects your personal information. Previous versions of this Privacy Policy are available upon request by contacting our support team.

If you have any questions, concerns, or complaints regarding this Privacy Policy or cc444's data practices, please contact our dedicated privacy support team using the details below. We take all privacy-related queries seriously and aim to provide a substantive response within 5 business days.

If you are not satisfied with the response you receive from cc444's support team, you may escalate your complaint by submitting a formal written complaint to our privacy contact address above, marked clearly as a "Formal Privacy Complaint". cc444 will acknowledge formal complaints within 2 business days and provide a full response within 20 business days.

cc444 is committed to resolving all privacy concerns fairly and transparently. We value the trust you place in us when you share your personal data, and we take every complaint as an opportunity to improve our data handling practices.